Bonilla Marroquin, Rosmery Yaneth and Ramos de Medina, Teresa Carolina (2015) Comparative study of english proficiency of fourth year students from English teaching major of the Foreign Language Department who have already worked for a year at a call center versus fourth year students who have already worked for a year at an Educational Center of the University of El Salvador year 2014. Bachelor thesis, Universidad de El Salvador.

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Abstract

Nowadays, at the University of El Salvador, there are some students that graduate with a deficient English level. If this problem is ignored, the under graduate students will not be prepared enough to teach English as a second language at a proper way using correct listening, speaking reading and writing. This research is in order to find out the areas of deficit of proficiency among students that work at a Call Center and students that work in the Educational Area. The purpose of the research is to identify which of these skills, speaking, listening, reading and writing are developed better. The researchers will base the study on the fourth year students who already work at a Call Center; probably they have a better listening and speaking skill s than the ones who work at an Educational Center. The researchers consider that this is because the ones who work in Call Center interact with foreign people besides the ones who work at an Educational Center interact with books and didactical material. According to the nature of the research, the researchers will run a test which involves listening and speaking, reading and writing, to students that belong to The Foreign Language Department who are in four year of the major. The researchers consider that the test is a good instrument to measure the English proficiency. The test will be focused on: listening, reading and writing. Therefore, the speaking skill will be measured by using a different test that the researchers will provide. Also a topic will be given for the students to talk about it, and the way that the researchers will find out the speaking proficiency of the student will be based on different categories included in the test

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